eStatements

• Faster delivery than a mailed paper statement
  
• Reduced risk of mail fraud
  
• Protection against identity theft caused by paper statements
  
• Reduced clutter of excess paper (which is also environmentally friendly)

No, your eStatement will contain all the same information as your paper statement.

No, there is no fee for eStatements. They are free.

You will need Adobe Reader in order to view, print, or save your eStatement. If you don’t already have this software, you can download it for free at https://get.adobe.com/reader/.

Log into Online and Mobile Banking and use your web browser's print function to print an eStatement. Alternatively, you can print directly from the Acrobat Reader toolbar if you have saved the eStatement to your computer.

To view and download your eStatements, log into Online or Mobile Banking and go to Services then View eDocuments, and follow the instructions.

Click the 'Save a Copy' icon in Adobe Acrobat Reader to save an eStatement. You will also need to choose a file name for the statement.

Yes, eStatements are safe to use and are available only by logging into Online or Mobile Banking.

After the close of each statement cycle, you will receive an email message (to the email address you specify during enrollment) that lets you know your statement is available.

• Verify the email address listed in Online and Mobile Banking is correct. To check this, log into Online or Mobile Banking, then go to Manage Contact Information to change your email address if it is incorrect.
  
• Make sure you have added Academy Bank (academybank.com) to your trusted email sender's list.
  
• Contact us if you need any further assistance.

Yes, you will be able to see check images with your eStatement if you currently receive check images with your paper statement.

You will be able to view up to 18 months of your most recent statements.

Checking accounts, savings accounts, certificates of deposit, and loans can receive eStatements.

Academy Bank offers combined statements. We can combine your checking with any additional deposit account into one easy statement. For more details or to combine your statements, contact any branch location or log into Online or Mobile Banking and send us a message. We stand ready to help.

Yes, as long as both owners have access to Online and Mobile Banking, joint owners will able to view eStatements.

No, paper statements will no longer be mailed to any of the account owners if one account owner enrolls in Online or Mobile Banking and receives eStatements.

• Log into Online or Mobile Banking and go to Settings > Statement Delivery to manage your statement delivery preferences..
  
• Call or visit a branch for assistance.